IT for companies in the capital
An IT company in Florianópolis, island and mainland
Our own NOC in the city, remote and on-site service as defined in the contract, and a managed portfolio covering support, monitoring, security and telephony.
Who we are in the capital
Managed IT based in Florianópolis
One local team, an entire operation
ASSIST Tecnologia is an IT company headquartered in Florianópolis, in the Coqueiros district on the mainland side of the city. The NOC that monitors and sustains client environments is here — not in another city — which shortens the path between detecting a problem and having someone fix it, remotely or in the field. Service is available in Portuguese, English and Spanish, with remote triage first and on-site visits according to contract and criticality. If your company is arriving in Brazil, you get local hands with English-speaking coordination.
Island and mainland are two different networks
Anyone running IT in the capital knows it: the island and the mainland behave like two distinct cities, each with its own carriers, routes and bottlenecks. Our coverage takes that into account from the first assessment — from downtown and Trindade to Rio Tavares, and from Estreito to Coqueiros — and extends to the metro area, including São José, Palhoça and Biguaçu. The local operation is detailed on the managed IT support page and the regional coverage hub.
What we deliver, under contract
The portfolio is managed end to end: IT support with SLA, 24×7 monitoring with Zabbix and Grafana, managed firewall and SD-WAN, cloud telephony, certified structured cabling, equipment leasing and network deployment. If you need to organize the environment before investing, IT consulting delivers assessment, roadmap and governance — led by the same team that later executes.
Industries we know from the inside
We serve education, healthcare, hospitality and corporate operations — each with its own routines, maintenance windows and risks. A local example is the SOHO Floripa case study, documented with challenge, solution and results.
How to start
The first step is an assessment: you describe the environment and what is critical, and we return scope, priorities and a proposal. You can reach us on WhatsApp, by phone at 0800 591 9271 or through the contact form — no ongoing commitment required to start the conversation.
FAQ
Common questions about service in the capital
Does ASSIST provide on-site service in Florianópolis?+
Yes. Triage starts remotely for fast mitigation, and on-site visits are dispatched according to contract and criticality — on the island, on the mainland and across the metro area.
What company sizes do you serve?+
From SMBs to operations with multiple sites, mainly in education, healthcare, hospitality and corporate environments. Contracts are sized by the environment, not by a fixed bundle.
How does the first contact work?+
You describe the environment and what is critical via WhatsApp or the contact form. We return an assessment with scope, priorities and a proposal before any commitment.
Do you serve companies outside Florianópolis?+
Yes. Beyond the metro area (São José, Palhoça and Biguaçu), we run contracts in other cities and states with remote and on-site service as defined in the contract.
Describe your environment and get an assessment
Tell us what is critical in your operation and we return scope, priorities and a proposal — remote and on-site as defined in the contract.