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Stories from teams that trust ASSIST

A selection of projects focused on availability, security, and financial predictability.

Overview

Results sustained by continuous operations

Discover recent challenges we solved and how we keep mission-critical operations running without interruptions.

Measurable outcomes

Availability, productivity, and governance tracked every month with SLAs signed alongside the client.

Average availability 99.8%

Environments monitored by ASSIST

Critical incident MTTR < 4h

In the Growth and Enterprise plans

Average ticket reduction −45%

After standardisation and recurring governance

Measured outcomes

Projects that turned into metrics

Availability, user satisfaction, and financial gains recorded in every operation we run.

All case studies

We define KPIs, repeat the playbook, and document every change.

Education

Colégio GAIA

Challenge → Legacy network, thick walls, and inconsistent Wi-Fi coverage between the school's two campuses.

Solution → Fiber backbone, redundant configuration for the primary link, and standardized access points with centralized management.

Outcome → 100% of active areas

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Corporate / Food industry

Primor Doces e Caramelos

Challenge → Analog infrastructure, outdated cameras, and limited communication between production and administrative units.

Solution → Expanded network, integrated IP telephony, and centralized monitoring with smart cameras and real-time dashboards.

Outcome → +100

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Corporate / Coworking

SOHO Floripa

Challenge → Deliver 1 Gbps dedicated per room, unified Wi-Fi, and 24/7 access control for more than 300 users in an innovation hub with 34 rooms.

Solution → Dedicated fiber network with four carriers, centralized Wi-Fi, per-room security policies, and remote monitoring with proactive support.

Outcome → +4 Gbps

View full case

Client voices

Testimonials

“ASSIST took over our network and Wi-Fi infrastructure and delivered exactly what they promised: stable coverage in every area, secure configurations, and fast, proactive support. Both campuses now rely on dependable internet and organized management, with transparency from planning through monitoring. I recommend ASSIST to schools that need a robust network and real support.”
Carlos Domingues Curso e Colegio GAIA
“Partnering with ASSIST transformed how we take care of our infrastructure. We used to work with a limited system, analog cameras, an unstable network, and little visibility into what was happening in each area. The ASSIST team delivered a complete project: structured networks, IP telephony, automation, and real-time monitoring. Today we have cameras across every part of the plant and the farm, Wi-Fi throughout the operation, and full performance control, all managed remotely. The biggest difference is trust. When something happens, they are already monitoring and solving it - real support, with agility and real results.”
Romulo Roberto Pereira Foreign Trade Director - Primor Doces e Caramelos
“ASSIST helped us turn SOHO into a truly connected space. Today we have stable internet, secure networks, and support that resolves everything quickly and remotely. It gives us peace of mind to focus on what matters: innovation.”
Ilasia Bauer SOHO Floripa
Next step

Want to replicate these outcomes in your operation?

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