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ASSIST Tecnologia – managed IT infrastructure and monitoring
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Reliable IT for schools with classroom Wi-Fi, role-based policies, and academic-aware support

We keep hybrid classes, online exams, and academic systems stable while keeping faculty and leadership informed.

Segment-focused diagnostics

Pain points we eliminate and metrics we uphold

We map recurring bottlenecks and establish availability, user experience, and governance targets for each operation.

Challenges resolved

  • 01

    High student concurrency

    See per-class usage and avoid outages during hybrid classes or exams.

  • 02

    Limited visibility for academic leadership

    Provide clear indicators for principals and school owners.

  • 03

    Access governance

    Differentiate policies for teachers, students, visitors, and IoT devices.

Tangible gains

  • ≥ 99.5%

    Wi-Fi availability

    Density control and monitoring with alerts for each building.

  • < 4h

    Incident response time

    On-call coverage for blockages, online exams, and events.

  • Monthly dashboards

    Executive visibility

    Reports for leadership with SLA indicators and investment recommendations.

Recommended services

Modules that make up the project

We combine monitoring, networking, telephony, and equipment leasing to deliver results without improvisation.

Partnerships

Technology stack certified by ASSIST

How we operate in this segment

Understand the specifics we consider when structuring the project and its ongoing operation.

We align maintenance windows with remediation periods, exams, and school breaks so upgrades and expansions do not disrupt classes.

Leadership receives monthly dashboards with availability indicators, tickets per campus, and investment recommendations. Explore the Colégio GAIA case and see how our managed firewall & SD-WAN and Zabbix monitoring with WhatsApp alerts keep schools operating without interruptions.

FAQ

Frequently asked questions

Do you support entrance exams or ENEM test days? +

Yes. We run assisted operations with heightened monitoring and a dedicated team on critical dates.

How do you handle student access control? +

We integrate VLANs and captive portals with existing directories, applying policies by class or profile.

Can you connect libraries or remote labs? +

We design redundant links and secure VPNs for external units and academic partners.

Next step

Enrollment season without infrastructure surprises

Plan the expansion of networks, Wi-Fi, and equipment for the next semester with our team by your side.