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ASSIST Tecnologia – managed IT infrastructure and monitoring
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Reliable IT for schools with per-classroom Wi-Fi, role-based policies and support that follows the academic calendar

We keep the network stable for hybrid classes, online assessments and academic systems, keeping teachers and school leadership informed.

Segment-focused diagnostics

Pain points we eliminate and metrics we uphold

We map recurring bottlenecks and establish availability, user experience, and governance targets for each operation.

Challenges resolved

  • 01

    Peaks of connected students

    See usage per classroom and prevent outages during assessments or hybrid classes.

  • 02

    No visibility for school leadership

    Clear indicators for pedagogical coordinators and school boards.

  • 03

    Access governance

    Different policies for teachers, students, visitors and IoT devices.

Tangible gains

  • ≥ 99.5%

    Wi-Fi availability

    Density control and monitoring with alerts for every building.

  • < 4h

    Incident response time

    On-call coverage for outages, online assessments and events.

  • Monthly dashboards

    Executive visibility

    Reports for school leadership with SLA and investment indicators.

Recommended services

Modules that make up the project

We combine monitoring, networking, telephony, and equipment leasing to deliver results without improvisation.

Partnerships

Technology stack certified by ASSIST

How we work with schools

Understand the specifics we factor in when designing the project and running the ongoing operation.

Infrastructure built around the school calendar. We plan maintenance and expansion schedules around make-up exams, assessment periods and school holidays, so work never disrupts classes.

Transparency for the school community. Leadership and school boards receive reports with availability indicators, tickets opened per unit and investment recommendations.

See how we apply this model in the Colégio GAIA case study, and how our MikroTik + UniFi networking service and Zabbix monitoring with WhatsApp alerts keep schools across Santa Catarina connected without interruption.

FAQ

Frequently asked questions

Do you cover university entrance exam or ENEM periods?+

Yes. We run assisted operations with intensive monitoring and a dedicated team on critical dates.

How do you handle student access control?+

We integrate VLANs and captive portals with your existing directories, applying policies per class or profile.

Can you connect libraries or remote laboratories?+

We design redundant links and secure VPNs for external units and academic partnerships.

Next step

An enrollment season without surprises

Build a network, Wi-Fi and equipment expansion plan for the next semester with the support of our team.