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ASSIST Tecnologia – managed IT infrastructure and monitoring
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Trusted technology in every project

We work with leading vendors in networking, observability, and communications to ensure availability and priority support on deployments.

Specialties

Certified stack for infrastructure, monitoring, and voice

We select vendors that support critical environments, provide a solid roadmap, and have a strong presence in Brazil.

Network infrastructure

Certified projects with MikroTik, Fortinet, and UniFi deliver availability, segmentation, and high-performance Wi-Fi.

Observability and automation

A stack with Zabbix, Grafana, and proprietary integrations feeds the NOC with reliable indicators and automated responses.

Intelligent communication

GoTo IP telephony, Microsoft Teams integrations, and WhatsApp Business deliver omnichannel support and governance.

Certifications

Partners embedded in our daily operations

Certified team, validated playbooks, and an internal stock ensure consistent delivery.

How we work together

Partnerships designed to generate results

We work side by side with vendors to bring continuous improvements to client environments.

01

Technical validation

Lab testing, proofs of concept, and documented playbooks before releasing solutions to the project team.

02

Priority support

Direct channels with vendor engineers ensure fast handling of incidents and updates.

03

Joint roadmap

Annual planning for upgrades, new models, and continuous enablement for our team and clients.

Why it matters

Partnerships that sustain predictable outcomes

We select vendors that share the same discipline of support and continuous improvement we apply to our clients.

The ASSIST ecosystem combines global and local vendors to deliver robust projects with local support, contingency stock, and a consistent roadmap. Every technology is evaluated for performance, security, integration, and scalability.

That way we reduce deployment risks, speed up incident response, and keep environments up to date without unexpected costs.

  • Shared support contracts and contingency stock with manufacturers.
  • Frequent training keeps specialists certified and ready for new features.
  • Solutions chosen for roadmap strength, local warranty, and integration with ASSIST tools.
Next step

Want to add a new vendor to the portfolio?

We validate technologies, build playbooks, and get your team operating with priority vendor support.