Food Industry Case Study IP cameras 100+ IP cameras Wi-Fi coverage 50 areas with Wi-Fi Response Response time < 30 min
Connectivity, security, and automation at a manufacturer with 80 years of history
Primor Doces e Caramelos modernized its infrastructure and adopted ASSIST's managed IT model — stability and full control in real time.
The challenge
With a factory, administrative areas, and off-site facilities, Primor Doces e Caramelos ran on analog infrastructure, legacy cameras, and decentralized communications.
The company needed to modernize connectivity and security without slowing the production pace of a brand established in 1945 — while gaining visibility and predictability across the entire operation.
The solution
We started the project in 2017 by expanding the internal network at the headquarters in Tijucas, Santa Catarina, and evolved it into an end-to-end managed operation:
- Configured redundant routers and extended the internal network to every area of the factory.
- Replaced analog cameras with more than 100 IP cameras with centralized recording and 24×7 monitoring.
- Deployed IP telephony connecting production, administrative, and off-site units.
- Real-time dashboards, automated alerts, link balancing, and a response SLA under 30 minutes.
The same architecture was extended to the company's guava orchard, keeping connectivity, telephony, and monitoring running across a sustainable, pesticide-free operation.
Results
IP cameras installed 100+
Areas with Wi-Fi 50+
Average response time < 30 min
Availability 99.9%
Communications Units connected through IP telephony
Primor's technology estate evolved into a smart, automated, predictable infrastructure — ready to scale without heavy new hardware investments.
Serviços demonstrados
Serviços demonstrados neste case
Combine os mesmos componentes para repetir resultados na sua operação.
Services
Ver serviço Implantação de Redes e Wi-Fi Corporativo
Projeto e implantação de redes cabeadas e Wi-Fi corporativo com site survey, documentação e entrega pronta para operar.
Services
Ver serviço Monitoramento e NOC 24×7
Observabilidade com alertas, dashboards e resposta operacional para reduzir tempo de indisponibilidade e antecipar falhas em rede e servidores.
Services
Ver serviço Gestão e Suporte de TI (Outsourcing)
Operação de TI com atendimento remoto e presencial, rotinas preventivas e governança para reduzir incidentes e dar previsibilidade ao dia a dia.
Next step
Ready to modernize your infrastructure with predictability?
Count on ASSIST's managed IT model to connect facilities, monitor critical assets, and guarantee fast response in industrial operations.