Food industry case study IP cameras +100 IP cameras Wi-Fi coverage 50 areas with Wi-Fi Response time Response time < 30 min
Connectivity, security, and automation for an 80-year-old manufacturer
Primor Doces brought ASSIST in to modernize its infrastructure and adopt managed IT—stable operations with real-time control.
The challenge
With its factory, administrative areas, and external units, Primor Doces e Caramelos ran on analog infrastructure, legacy cameras, and decentralized communication.
The team needed to modernize connectivity and security without slowing an operation that has been in the market since 1945, keeping full visibility across the entire production chain.
The solution
We started in 2017 by expanding the internal network at the headquarters in Tijucas (SC) and evolved into a fully managed operation:
- Configured redundant routers and extended the internal network to every area of the factory.
- Replaced analog cameras with more than 100 IP cameras with centralized recording and 24/7 monitoring.
- Integrated IP telephony connecting production teams, offices, and external units.
- Delivered real-time dashboards, automated alerts, link balancing, and a response SLA under 30 minutes.
We extended the same architecture to the guava farm, maintaining connectivity, telephony, and monitoring for a sustainable, pesticide-free operation.
Results
IP cameras installed +100
Areas with Wi-Fi 50+
Average response time < 30 min
Availability 99.9%
Communication Sites connected via IP telephony
Primor's technology ecosystem evolved into an intelligent, automated, and predictable infrastructure—ready to grow without heavy hardware investments.
Next step
Ready to modernize your infrastructure with predictability?
The ASSIST managed IT model keeps critical assets monitored, connects units, and ensures fast response in industrial operations.