Investment decisions in the dark
Hardware refreshes, links and licenses get approved without a reliable inventory or scenario comparison.
Consulting and assessment
IT consulting to decide with data
Full inventory, ranked risks and an investment roadmap led by the same team that runs support, monitoring and security every day.
Best-fit industries
- Education
- Hospitality
- Healthcare
- Corporate
When we're called in
Signs it's time to revisit your support coverage
These scenarios help us demonstrate the SLA, governance, and user experience gains we deliver.
An environment that grew undocumented
Years of unrecorded changes make every incident longer and every audit more expensive.
Scattered vendors and contracts
Carriers, licenses and warranties spread across owners, with no single view of cost and renewal dates.
Turning strategy into outcomes
What changes in the first quarter
Governance, metrics, and processes designed so your operation doesn't fall back.
Assessment with a verified inventory
Network map, assets, licenses and risks surveyed on site and validated with your internal team.
Roadmap ranked by risk and impact
A staged investment plan with clear dependencies and budget discussed by priority.
Recurring governance with indicators
Periodic reviews covering availability, tickets and recommendations translated for non-technical decision makers.
Execution
Deliverables that leave the slide deck
Documentation, spares, integrations, and governance delivered with the project.
Core deliverables
- 01
Environment assessment
Asset inventory, network map, risk analysis and documented single points of failure.
- 02
Investment roadmap
Stages ranked by business risk and impact, with scope alternatives for the available budget.
- 03
Contract and license review
Survey of carriers, licensing and warranties with renewal dates and consolidation opportunities.
- 04
Executive follow-up
Governance meetings with environment indicators and plan reviews as the business changes.
ASSIST differentiators
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Consulting tied to real operations
Recommendations come from the NOC that monitors and sustains education, healthcare, hospitality and corporate environments.
-
The team that recommends also executes
The same team can deploy and operate the plan — no responsibility handoff between consulting and execution.
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Communication for decision makers
Reports and meetings in business language, with comparable risks and costs and no unnecessary jargon.
Stages
Assessment, project, rollout, and continuous support
Every phase is documented, audited, and connected to ASSIST monitoring.
- 1
Assessment
We survey inventory, contracts and risks, and listen to leadership about business priorities.
- 2
Plan
We consolidate the roadmap with stages, dependencies, estimates and success criteria per deliverable.
- 3
Follow-up
We review indicators and plan progress in periodic meetings, adjusting priorities when context changes.
An assessment that becomes a plan, not a drawer report
The work starts with the inventory: assets, network map, licenses, contracts and single points of failure. Each identified risk gets an impact rating and a recommendation with scope alternatives, so leadership can compare cost and benefit before approving any investment.
Governance that follows execution
After the plan is approved, the consulting does not disappear. Periodic meetings review availability and ticket indicators, measure stage progress and reorder priorities when the business changes — a new site, a system migration, team growth.
Execution by the same team, if you want it
When the recommendation includes ongoing operations, we integrate the plan with managed IT support and Zabbix + Grafana monitoring. Perimeter security projects continue with the managed firewall and SD-WAN team — with no rediscovery rework, because the assessment already documented the environment.
FAQ
Frequently asked questions
Does the consulting require hiring ASSIST support?+
No. The assessment and roadmap can be contracted on their own. If it makes sense, the same team continues into deployment and ongoing operations.
How long does an assessment take?+
It depends on the size of the environment and the number of sites. The schedule is defined in the proposal, before the start, with dated stages and deliverables.
Do you serve companies outside Florianópolis?+
Yes. The survey combines remote work with on-site visits as defined in the contract, including operations with sites in other states.
What does the company need to prepare?+
Only access credentials and an internal point of contact. Inventory, network map and history are collected by our team during the assessment.
Combine com
Outros serviços que se complementam
Frentes que costumam funcionar bem junto deste serviço para resultados consistentes.
Services
Ver serviço IT Management & Support (Outsourcing)
IT operations with remote and on-site support, preventive routines, and governance to reduce incidents and bring predictability to day-to-day work.
Services
Ver serviço 24×7 Monitoring & NOC
Observability with alerts, dashboards, and operational response to cut downtime and anticipate failures across network and servers.
Services
Ver serviço Information Security & Firewall
Perimeter security and connectivity between sites with policies, VPN, segmentation, and redundancy aligned with business routines and risks.
Next step
Start with an environment assessment
Tell us your context and what is critical. We propose scope, stages and priorities before any investment decision.
Send a quick briefing and get the next steps within 48 business hours.