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ASSIST Tecnologia – managed IT infrastructure and monitoring
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Physical infrastructure

Cabling ready to grow with you

Clean execution with Cat6A and fiber, organized racks, Fluke test reports and as-built documentation for audits and future expansions.

Best-fit industries
  • Education
  • Hospitality
  • Healthcare
  • Corporate
Points installed

+1,200

Average delivered per semester.

Report SLA

48h

Documentation delivered within 48 hours of completion.

Warranty

5 years

Certified materials with extended warranty.

When we're called in

Signs it's time to revisit your support coverage

These scenarios help us demonstrate the SLA, governance, and user experience gains we deliver.

Recurring issue

Disorganized, unlabeled racks

The lack of standards slows troubleshooting and increases downtime risk.

Recurring issue

Backbone not ready for Wi-Fi 6

Aging cables and improvised routes hold back high-density projects.

Recurring issue

No test reports

Missing documentation compromises audits, compliance and warranties.

Turning strategy into outcomes

What changes in the first quarter

Governance, metrics, and processes designed so your operation doesn't fall back.

ASSIST delivery

Infrastructure validated for high density

The backbone covers Wi-Fi 6/6E, cloud telephony and IoT with room to spare.

ASSIST delivery

Complete documentation

Fluke test report, photo book, floor plans and an addressing spreadsheet.

ASSIST delivery

Execution with minimal disruption

Work planned in phases, with dedicated windows for each operational block.

Execution

Deliverables that leave the slide deck

Documentation, spares, integrations, and governance delivered with the project.

Core deliverables

  • 01

    Detailed executive design

    Descriptive memorandum, floor plans, certified materials and a schedule.

  • 02

    Cable runs and organization

    Clean routes, standardized labeling, racks reviewed and identified.

  • 03

    Certification and test reports

    Fluke DSX testing, attenuation measurements and signed documentation.

  • 04

    As-built and ART

    Updated floor plans, photo book and the ART technical liability record.

ASSIST differentiators

  • In-house, supervised crew

    Certified technicians with daily oversight from the responsible engineer.

  • Compliance with NR-10 and NR-35

    Safety guaranteed in critical environments and for work at height, per Brazilian safety standards.

  • Integration with ASSIST network services

    Cabling delivered ready for firewall, Wi-Fi and monitoring rollouts.

Stages

Assessment, project, rollout, and continuous support

Every phase is documented, audited, and connected to ASSIST monitoring.

  1. 1

    Design

    On-site survey, definition of routes and materials, and an approved schedule.

  2. 2

    Deployment

    Cable runs, rack assembly, labeling and certification.

  3. 3

    Assisted handover

    Test reports delivered within 48h, basic training and handover to the NOC.

Projects guided by methodology

We plan every phase with checklists: preparation, cable runs, certification and handover. Everything is documented with photos to guarantee transparency.

Infrastructure ready for the next step

The design already includes technical reserves, conduits and capacity spreadsheets, so future expansions happen without improvisation.

Once the work is done, we move on to the MikroTik + UniFi firewall and SD-WAN and connect everything to Zabbix + Grafana monitoring to keep the environment under control. This structured foundation supports operations like the Colégio GAIA case study in Florianópolis and corporate cabling projects across Santa Catarina.

Quick case

How Colégio Santa Luzia gained predictability

Three blocks: starting point, what we executed, and the impact recorded.

Education

Colégio Santa Luzia

Initial challenge

Aging, unlabeled cabling and recurring outages in the computer labs.

Solution implemented
Restructuring with Cat6A, suspended routes, organized racks and a Fluke test report.
Result
90% reduction in wired-network tickets and full support for Wi-Fi 6.

FAQ

Frequently asked questions

Do you handle both retrofits and new builds?+

Yes. We work with per-block schedules and coordinate interfaces with electrical, HVAC and fire-suppression teams.

Can the project be paid in stages?+

We structure per-stage measurements aligned with the project's financial schedule.

Do you provide the ART and certified materials?+

Yes. We use certified brands and issue the ART signed by the responsible engineer.

Combine com

Outros serviços que se complementam

Frentes que costumam funcionar bem junto deste serviço para resultados consistentes.

Services

IT Management & Support (Outsourcing)

IT operations with remote and on-site support, preventive routines, and governance to reduce incidents and bring predictability to day-to-day work.

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Services

24×7 Monitoring & NOC

Observability with alerts, dashboards, and operational response to cut downtime and anticipate failures across network and servers.

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Services

Information Security & Firewall

Perimeter security and connectivity between sites with policies, VPN, segmentation, and redundancy aligned with business routines and risks.

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Coverage

Cities we serve

Local pages with coverage, SLA and city-specific context.

Next step

Let's design the cabling for your next expansion

We align SLA, governance and regional logistics in an assessment led by our NOC.

Send a quick briefing and get the next steps within 48 business hours.