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ASSIST Tecnologia – managed IT infrastructure and monitoring
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CAPEX → OPEX

Equipment that is always up to date

Local stock, managed licenses and replacement within 24 hours to keep networks, Wi-Fi and firewalls running with no budget surprises.

Best-fit industries
  • Education
  • Hospitality
  • Healthcare
  • Corporate
Replacement time

≤ 24h

Advance swap backed by local stock.

Technology refresh

36 months

Maximum cycle before an upgrade at no extra cost.

Contract coverage

100%

Support, maintenance and licenses included.

When we're called in

Signs it's time to revisit your support coverage

These scenarios help us demonstrate the SLA, governance, and user experience gains we deliver.

Recurring issue

High, unpredictable CAPEX

Renewing the network fleet demands heavy investment and ties up cash.

Recurring issue

No real warranty coverage

Critical equipment sits offline while you wait on the manufacturer or on imports.

Recurring issue

Expired licenses and outdated firmware

Updates never happen, compromising security and performance.

Turning strategy into outcomes

What changes in the first quarter

Governance, metrics, and processes designed so your operation doesn't fall back.

ASSIST delivery

Financial predictability

A fixed monthly fee covers hardware, licenses, support and technology refreshes.

ASSIST delivery

Advance replacement within 24h

Dedicated stock at ASSIST guarantees contingency for routers, switches and APs.

ASSIST delivery

Full lifecycle management

Up-to-date inventory, firmware kept current and a planned retrofit roadmap.

Execution

Deliverables that leave the slide deck

Documentation, spares, integrations, and governance delivered with the project.

Core deliverables

  • 01

    Hardware curation

    Selection of MikroTik, UniFi, GoTo and firewall models matched to your usage profile.

  • 02

    Assisted initial deployment

    Installation, configuration and documentation of every leased asset.

  • 03

    Continuous NOC monitoring

    Alerts for failures, temperature and capacity, with proactive action.

  • 04

    Technology refresh roadmap

    Semiannual reviews to plan upgrades without stopping the operation.

ASSIST differentiators

  • Local stock in Florianópolis

    We cut replacement time by keeping critical equipment readily available.

  • Flexible per-site plans

    We resize the fleet to match enrollment seasons or hotel occupancy cycles.

  • One contract, integrated with managed support

    A single agreement covers infrastructure, monitoring and service desk.

Stages

Assessment, project, rollout, and continuous support

Every phase is documented, audited, and connected to ASSIST monitoring.

  1. 1

    Design

    We survey the current environment, size the equipment and define the SLA per site.

  2. 2

    Deployment

    Assisted replacement, documentation and integration with monitoring.

  3. 3

    Ongoing operation

    The NOC tracks performance, schedules preventive swaps and renews licenses automatically.

Inventory under control

We manage every asset with tags and a dedicated portal showing location, history and renewal dates. You know exactly what you are paying for and when each piece of equipment will be refreshed.

Predictable cost, ready to grow

The lease includes licenses, support and replacements, eliminating unplanned spending. Plan new campuses, hotels or branch offices with no CAPEX surprises and a guaranteed SLA.

With a standardized fleet, we speed up the activation of managed IT support and of integrations with GoToConnect VoIP telephony or Zabbix + Grafana monitoring.

Quick case

How Grupo Hoteleiro Costa Norte gained predictability

Three blocks: starting point, what we executed, and the impact recorded.

Education

Grupo Hoteleiro Costa Norte

Initial challenge

Renew the Wi-Fi and firewall fleet without draining cash flow.

Solution implemented
Leasing with 65 UniFi APs, redundant MikroTik firewalls and SD-WAN between properties.
Result
38% reduction in CAPEX and a 15% increase in the Wi-Fi satisfaction score.

FAQ

Frequently asked questions

What happens when the contract ends?+

We renew with upgrades or close out with no penalties. You decide whether to renew, adjust or buy the assets.

Can I expand or reduce the fleet?+

Yes. We quickly adjust the amount of equipment as you expand or as demand fluctuates with the season.

Which equipment can be included in the lease?+

Routers, switches, access points, firewalls and telephony equipment approved by ASSIST.

Combine com

Outros serviços que se complementam

Frentes que costumam funcionar bem junto deste serviço para resultados consistentes.

Services

IT Management & Support (Outsourcing)

IT operations with remote and on-site support, preventive routines, and governance to reduce incidents and bring predictability to day-to-day work.

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Services

24×7 Monitoring & NOC

Observability with alerts, dashboards, and operational response to cut downtime and anticipate failures across network and servers.

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Services

Information Security & Firewall

Perimeter security and connectivity between sites with policies, VPN, segmentation, and redundancy aligned with business routines and risks.

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Next step

Let's size the right fleet for your operation

We align SLA, governance and regional logistics in an assessment led by our NOC.

Send a quick briefing and get the next steps within 48 business hours.