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ASSIST Tecnologia – managed IT infrastructure and monitoring
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Managed security

IT security from perimeter to endpoint

Firewall, vulnerabilities and workstation protection run by the same NOC that monitors your environment — with the tools your case requires, not the ones a vendor imposes.

Best-fit industries
  • Education
  • Hospitality
  • Healthcare
  • Corporate

When we're called in

Signs it's time to revisit your support coverage

These scenarios help us demonstrate the SLA, governance, and user experience gains we deliver.

Recurring issue

Threats evolve, internal teams don't scale

Phishing, ransomware and data leaks demand continuous attention a small team cannot sustain alone.

Recurring issue

Invisible vulnerabilities

Unpatched systems, exposed ports and stale access accumulate with nobody seeing the whole picture.

Recurring issue

Improvised incident response

Without a runbook, every incident becomes a scramble — and leadership hears about it in a panic.

Turning strategy into outcomes

What changes in the first quarter

Governance, metrics, and processes designed so your operation doesn't fall back.

ASSIST delivery

Perimeter and endpoint in one contract

Managed firewall, workstation protection and access rules operated as one integrated service by the NOC.

ASSIST delivery

Vulnerabilities ranked by risk

Recurring scans become an ordered remediation queue with owner and deadline per item.

ASSIST delivery

Response with process, not panic

Containment runbooks, defined escalation and clear communication with decision makers during incidents.

Execution

Deliverables that leave the slide deck

Documentation, spares, integrations, and governance delivered with the project.

Core deliverables

  • 01

    Firewall and perimeter management

    Rules, VPNs, segmentation and updates administered continuously, with a change log.

  • 02

    Recurring vulnerability assessment

    Periodic scans of the environment with a prioritized report and remediation follow-up.

  • 03

    Endpoint protection

    A tool sized for the environment and budget, with centrally managed policies.

  • 04

    Incident response runbooks

    Tested containment and communication procedures, integrated with the continuity plan.

ASSIST differentiators

  • No vendor lock-in

    We assemble protection with what the environment needs — and evaluate what you already have before proposing replacements.

  • Security run by the team that monitors

    The same NOC that tracks availability and tickets sees security alerts in context.

  • Risk translated for the business

    Reports leadership understands — exposure, priority and remediation cost, without jargon.

Stages

Assessment, project, rollout, and continuous support

Every phase is documented, audited, and connected to ASSIST monitoring.

  1. 1

    Assessment

    We map the perimeter, access, vulnerabilities and the protection already in place.

  2. 2

    Deployment

    We adjust firewall, policies and endpoint tooling with controlled windows and a defined rollback.

  3. 3

    Continuous operation

    Alert monitoring, recurring scans, tracked remediation and periodic risk reviews.

Protection sized to fit, not off the shelf

Every environment carries a different risk: a school with open labs, a hotel with a guest network, a clinic with sensitive data. That is why the assessment comes before the proposal — we map perimeter, access, versions and exposure, and only then assemble the protection set, keeping what the environment already does well.

Operations integrated with the NOC

Security alerts do not live on an island. The people who respond are the same team that runs 24×7 monitoring and the managed firewall and SD-WAN — which means context at triage and less time between alert and containment.

Plan B is part of the plan

No protection brings risk to zero. Managed security therefore walks alongside managed backup and disaster recovery: copies protected against ransomware and tested restoration, so an incident does not become a prolonged outage. When priorities need organizing before investment, IT consulting delivers the assessment and roadmap.

FAQ

Frequently asked questions

Do I need to replace my current firewall?+

Not necessarily. The initial assessment verifies what your current equipment delivers. When a replacement is justified, we present the reasons and alternatives before any decision.

Which antivirus or EDR do you use?+

We have no vendor exclusivity. The tool is chosen with the client based on the environment, requirements and budget — and centrally administered by our team.

Does this help with LGPD compliance?+

The technical controls — access, logging, data protection and incident response — support the company's compliance program. Legal matters remain with your legal counsel.

Does it work together with managed support?+

Yes, and that is the ideal setup - the same NOC that handles tickets sees security alerts, which shortens the time between detection and action.

Combine com

Outros serviços que se complementam

Frentes que costumam funcionar bem junto deste serviço para resultados consistentes.

Services

IT Management & Support (Outsourcing)

IT operations with remote and on-site support, preventive routines, and governance to reduce incidents and bring predictability to day-to-day work.

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Services

24×7 Monitoring & NOC

Observability with alerts, dashboards, and operational response to cut downtime and anticipate failures across network and servers.

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Services

Information Security & Firewall

Perimeter security and connectivity between sites with policies, VPN, segmentation, and redundancy aligned with business routines and risks.

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Next step

Start with a security assessment

Tell us about your environment and what worries you. We map exposure and propose protection sized for your case.

Send a quick briefing and get the next steps within 48 business hours.