Information Security & Firewall for companies in Florianópolis - SC

Why SD-WAN specifically in Florianópolis

The topology of Greater Florianópolis punishes monolithic networks. A company with headquarters in Trindade and a branch in Canasvieiras faces different latency at each point of the island, especially during the tourist season. SD-WAN with application-aware prioritization is built for exactly this profile.

The dominant carriers in Florianópolis have distinct coverage footprints on the island versus the mainland — one carrier may deliver flawless fiber in Itacorubi yet degrade in Coqueiros. SD-WAN with link aggregation turns that into an advantage: contract two carriers, balance them active-active, and fail over automatically within seconds.

Standardization across headquarters and branches

Healthcare groups with headquarters in Itacorubi and clinics in Centro and Estreito cannot afford to run different policies at each unit. One misconfigured firewall at a single branch becomes an LGPD incident vector for the entire group. ASSIST delivers policy templates versioned in git, automatic push to every site, and a centralized audit log.

Regional coverage and SLA

We serve all of Greater Florianópolis remotely with a 4-hour SLA for critical incidents. On-site response within 4 hours during business hours inside the capital; in the neighboring cities (São José, Palhoça, Biguaçu) the on-site SLA follows the traffic windows of the BR-101 highway.

Maintenance windows

Standard windows fall outside peak hours (10 p.m. to 6 a.m. on weekdays, or full Sundays). For clinics operating around the clock, we define short windows with immediate escalation for any impact.

The sectors that demand SD-WAN most in Florianópolis

Healthcare (clinics and laboratories running LGPD-sensitive critical systems), professional services (accounting and law firms that need site-to-site VPN), technology (startups at Sapiens Parque expanding to multiple cities), and B2B retail (chains with points of sale distributed along the coast).

Migrating from legacy firewalls to SD-WAN

Most corporate environments in Florianópolis still run previous-generation firewalls — isolated boxes at each branch, rules edited by hand, no central visibility. That scenario produces two clear problems: mean time to resolve incidents goes up (a technician has to log in to each device individually) and auditing becomes unworkable (policies scattered everywhere, version control kept manually in spreadsheets).

Migrating to SD-WAN inverts that logic. We centralize the controller in the cloud under ASSIST-managed scope, keep the edge devices (Mikrotik or Fortinet, depending on traffic volume) synchronized through automatic push, and guarantee that every policy change produces a git commit with a mandatory reviewer. Typical ROI shows up within 3-4 months through the reduction in technician hours spent on incidents.

A cutover plan without a long outage window

For clinics and laboratories in Trindade that cannot tolerate downtime, we run the cutover in parallel: the new SD-WAN comes up alongside the legacy firewall, we validate policies in a mirrored environment for 1-2 weeks, and then execute the switchover in a short overnight window. If anything fails, rollback takes minutes over the old path, which remains active.

Integration with monitoring and ongoing support

A well-configured SD-WAN firewall delivers 80% of the value — the remaining 20% comes from continuous operation. We integrate the stack into our NOC with dedicated alerts for traffic anomalies, intrusion attempts, and uplink degradation. Companies in Florianópolis that already hold a managed support contract with us receive the firewall as a module under the same SLA, with no additional operating fee — only the equipment licensing and the initial configuration.