Backup and continuity # Managed backup that survives the worst day Local structure with remote replication, ransomware-protected copies and tested restoration — because a backup nobody verifies is just hope. Best-fit industries - [Education]() - [Hospitality]() - [Healthcare]() - [Corporate]() [Chat on WhatsApp]() [Request a proposal]() When we're called in ## Signs it's time to revisit your support coverage These scenarios help us demonstrate the SLA, governance, and user experience gains we deliver. Recurring issue ### A backup nobody tests The routine has run for years, but nobody knows whether restoration works — and the answer arrives at the worst moment. Recurring issue ### One copy, in the same place Data and backup in the same building or on the same server go down together — by failure, theft or ransomware. Recurring issue ### Ransomware that encrypts the backup too Modern attacks find and destroy reachable copies before demanding ransom. Turning strategy into outcomes ## What changes in the first quarter Governance, metrics, and processes designed so your operation doesn't fall back. ASSIST delivery ### Local for speed, remote to survive Fast restoration from the local copy, and remote replication for scenarios where the site is lost. ASSIST delivery ### Copies protected against ransomware Versioning and isolation so an attack on the environment cannot reach the backup. ASSIST delivery ### Restoration tested, not presumed Documented periodic restore tests — the backup is proven before it is needed. Execution ## Deliverables that leave the slide deck Documentation, spares, integrations, and governance delivered with the project. ### Core deliverables - 01 Backup plan design Contract-defined scope — servers, files and systems — with retention policy and defined RPO/RTO. - 02 Local structure with remote replication Sized local storage and replication to a remote destination, encrypted in transit. - 03 Daily monitoring of backup jobs Jobs tracked by the NOC, with failure handling and periodic coverage reports. - 04 Disaster recovery plan Documented scenarios, priorities and procedures, with scheduled restore tests. ### ASSIST differentiators - Backup verified by people, every day A failed job becomes a ticket handled the same day — not a discovery months later, at restore time. - Continuity designed with the environment The plan connects with firewall, monitoring and support — one team sees the whole picture. - Existing storage used with judgment We work with Synology equipment and evaluate what you already have before proposing new investment. Stages ## Assessment, project, rollout, and continuous support Every phase is documented, audited, and connected to ASSIST monitoring. - 1 #### Assessment We map critical data, volumes, windows and what exists today in copies and retention. - 2 #### Deployment We configure local routines and remote replication, validate the first restoration and document the plan. - 3 #### Operation and testing Daily job monitoring, periodic restore tests and plan reviews as the environment changes. ### Local copy, remote replica, proven restoration The architecture follows a simple logic: the local copy brings a file or a server back in minutes; the remote replica exists for the scenario where the whole site is lost — fire, theft, ransomware. And none of it matters without the third element: periodic, documented restore tests that turn "we have backup" into "we know it restores". ### Ransomware changes how backup is designed Current attacks hunt the copies before demanding payment. That is why the routines use versioning and isolation between production and backup — the access that encrypts the data is not the one that writes the copies. It is the difference between paying ransom and restoring the environment. ### Continuity is a team sport Backup is the last line of a plan that starts earlier: [managed security]() reduces the chance of the incident, [24×7 monitoring]() shortens detection, and [managed IT support]() executes the recovery with people who already know the environment — no rediscovery mid-crisis. FAQ ## Frequently asked questions What goes into the backup?+ Scope is defined by contract - servers, databases, files and critical systems. The initial assessment maps what is vital to the operation and sizes volume and retention. How fast can I restore?+ It depends on volume and scenario. The plan defines RPO and RTO per contract, and periodic restore tests validate that the agreed targets hold in practice. Does the backup survive a ransomware attack?+ The design uses versioning and copies isolated from production, precisely so an attack that encrypts your data cannot reach the restore copies. [Learn about managed security]() Do I need to buy new storage?+ Not necessarily. We evaluate the existing structure and keep what serves well. When investment is needed, we size the equipment — we work with Synology — and present the alternatives. Combine com ## Outros serviços que se complementam Frentes que costumam funcionar bem junto deste serviço para resultados consistentes. Services ### IT Management & Support (Outsourcing) IT operations with remote and on-site support, preventive routines, and governance to reduce incidents and bring predictability to day-to-day work. [Ver serviço]() Services ### 24×7 Monitoring & NOC Observability with alerts, dashboards, and operational response to cut downtime and anticipate failures across network and servers. [Ver serviço]() Services ### Information Security & Firewall Perimeter security and connectivity between sites with policies, VPN, segmentation, and redundancy aligned with business routines and risks. [Ver serviço]() Next step ## Find out if your backup would actually restore Tell us what is critical in your operation. We assess coverage, gaps and continuity scenarios before proposing anything. Send a quick briefing and get the next steps within 48 business hours. [Chat on WhatsApp]() [Request a proposal]()