# Fast Wi-Fi, a custom captive portal and 24x7 support for hospitality Keep guests and staff connected, with proactive monitoring and integration with reservation systems, telephony and room automation. [Assess your hotel network]() [Get a full-coverage proposal]() Segment-focused diagnostics ## Pain points we eliminate and metrics we uphold We map recurring bottlenecks and establish availability, user experience, and governance targets for each operation. ### Challenges resolved - 01 Peaks during events and conventions Guarantee bandwidth and priority for talks, streaming and attendees in large halls. - 02 Guest complaints No visibility into outages and poor performance surfacing on TripAdvisor or OTAs. - 03 PMS and telephony integration The need to keep check-in, room automation and the call center in sync. ### Tangible gains - +30% Wi-Fi satisfaction Average score improvement after the project. - 24x7 Critical response On-call coverage for network, firewall and telephony incidents. - Up to 10k devices Event capacity Projects sized for large conventions. Recommended services ## Modules that make up the project We combine monitoring, networking, telephony, and equipment leasing to deliver results without improvisation. - [✓ MikroTik + UniFi Network Deployment]() - [✓ Equipment Leasing]() - [✓ Zabbix + Grafana Monitoring]() - [✓ GoToConnect VoIP Telephony]() Partnerships ## Technology stack certified by ASSIST - - - - - - - - - - - - - - - - ## How we work with hotels Understand the specifics we factor in when designing the project and running the ongoing operation. **Full coverage from lobby to rooftop.** We run a complete site survey, position high-density access points and define QoS policies that give priority to the hotel's critical services. **IT integrated with guest service.** VoIP telephony, PMS integrations and satisfaction dashboards stay centralized, so hospitality management can act fast. Learn how we delivered UniFi corporate Wi-Fi and integrated telephony in the [Soho Premium Hotel case study](), and explore the technical details of our [MikroTik + UniFi networking for hospitality]() and [GoToConnect cloud telephony]() modules. FAQ ## Frequently asked questions Do you serve multi-property operations?+ Yes. We design SD-WAN between hotels, centralize support and deliver dashboards comparing performance across properties. Can the captive portal integrate with marketing?+ We integrate with CRM, campaigns and loyalty systems, always in compliance with LGPD. What happens if something fails during an event?+ We provide an onsite or on-call team with a defined SLA and contingency equipment. Next step ## Build an upgrade plan for high season We validate backbone, Wi-Fi, firewall and telephony to guarantee a premium guest experience. [Assess your hotel network]() [Request a proposal]()