# Reliable IT for schools with per-classroom Wi-Fi, role-based policies and support that follows the academic calendar

We keep the network stable for hybrid classes, online assessments and academic systems, keeping teachers and school leadership informed.

[Plan the next semester](<https://wa.me/554832118451?text=Hi%21+I+came+from+%2Fsegmentos%2Feducacao+and+would+like+to+schedule+an+IT+assessment+with+ASSIST>) [Get the school IT checklist](<https://assist.com.br/en/contact#fale-conosco>)

Segment-focused diagnostics

## Pain points we eliminate and metrics we uphold

We map recurring bottlenecks and establish availability, user experience, and governance targets for each operation.

### Challenges resolved

- 01

Peaks of connected students

See usage per classroom and prevent outages during assessments or hybrid classes.

- 02

No visibility for school leadership

Clear indicators for pedagogical coordinators and school boards.

- 03

Access governance

Different policies for teachers, students, visitors and IoT devices.

### Tangible gains

- ≥ 99.5%

Wi-Fi availability

Density control and monitoring with alerts for every building.

- \< 4h

Incident response time

On-call coverage for outages, online assessments and events.

- Monthly dashboards

Executive visibility

Reports for school leadership with SLA and investment indicators.

Recommended services

## Modules that make up the project

We combine monitoring, networking, telephony, and equipment leasing to deliver results without improvisation.

- [✓ Managed IT Support](<https://assist.com.br/en/services/managed-it-support>)

- [✓ MikroTik + UniFi Network Deployment](<https://assist.com.br/en/services/managed-firewall-sdwan>)

- [✓ Zabbix + Grafana Monitoring](<https://assist.com.br/en/services/24x7-monitoring>)

- [✓ GoToConnect VoIP Telephony](<https://assist.com.br/en/services/voip-telephony>)

Partnerships

## Technology stack certified by ASSIST

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## How we work with schools

Understand the specifics we factor in when designing the project and running the ongoing operation.

**Infrastructure built around the school calendar.** We plan maintenance and expansion schedules around make-up exams, assessment periods and school holidays, so work never disrupts classes.

**Transparency for the school community.** Leadership and school boards receive reports with availability indicators, tickets opened per unit and investment recommendations.

See how we apply this model in the [Colégio GAIA case study](<https://assist.com.br/en/case-studies/colegio-gaia>), and how our [MikroTik + UniFi networking service](<https://assist.com.br/en/services/managed-firewall-sdwan>) and [Zabbix monitoring with WhatsApp alerts](<https://assist.com.br/en/services/24x7-monitoring>) keep schools across Santa Catarina connected without interruption.

FAQ

## Frequently asked questions

Do you cover university entrance exam or ENEM periods?+

Yes. We run assisted operations with intensive monitoring and a dedicated team on critical dates.

How do you handle student access control?+

We integrate VLANs and captive portals with your existing directories, applying policies per class or profile.

Can you connect libraries or remote laboratories?+

We design redundant links and secure VPNs for external units and academic partnerships.

Next step

## An enrollment season without surprises

Build a network, Wi-Fi and equipment expansion plan for the next semester with the support of our team.

[Plan the next semester](<https://wa.me/554832118451?text=Hi%21+I+came+from+%2Fsegmentos%2Feducacao+and+would+like+to+schedule+an+IT+assessment+with+ASSIST>) [Request a proposal](<https://assist.com.br/en/contact#fale-conosco>)
